When making a booking enquiry, you may see the following message:
"You will need to verify your profile to buy
the X extra SwapNights you need."
What does this mean?
It means you are making an enquiry to stay for more nights than you have SwapNights in your balance.
Example: If you have a balance of 3 SwapNights in your account but you want to enquire for a stay of 5 nights, you will need to buy 2 more SwapNights (or have a guest stay at your property and earn two more SwapNights).
- You can still go ahead and lodge the booking enquiry. You will not need to actually buy the Top Up SwapNights until the Owner accepts your booking. So this message is just a 'heads up' so you are aware - most of all, don't lodge the booking unless you are prepared to buy the required Top Up SwapNights as this just wastes the owners time answering a pointless enquiry.
- When the Owner accepts your booking, you will be prompted to buy the additional SwapNights required when you confirm the booking and pay the booking fee. Learn more about buying Top Up SwapNights
- Only Fully Verified members can buy Top Up SwapNights. Learn more about how to get Fully Verified.
- Please note verification takes 1-3 weeks, so it is best to do this well in advance of when you plan to confirm a booking (as detailed in the email sent to you shortly after you joined).