When you accept a booking from another member you will earn 1 SwapNight for each night they stay.
Understanding SwapNights - Points-Based Sharing
SwapNights.com is based on a property earning 1 SwapNight per night, regardless of the property type.
Let's look at a comparison:
- A B&B would receive 1 SwapNight per night, per room.
- A beach house that accommodates 6 people also receives 1 SwapNight per night, even though it has 3 bedrooms.
So, a property earns 1 SwapNight per night.
We then take into account the different costs each of these properties - for example, a beach house accommodating 6 has higher cleaning costs and linen costs - buy allowing members to also charge an 'Incidentals Fee' of their choosing to cover these costs. A B&B might wish to charge for the breakfast component, for example. So just to illustrate with a few example numbers, you might find a beach house charging $200 per stay to cover cleaning and linen and the B&B might charge $20 per breakfast - the ideal is to allow members to set this charge to completely match their preferences.
The 'Why' Behind Our Sharing System
Now, here's a little background as to why SwapNights.com operates in this way.
When we designed the new SwapNights.com, one of the key questions was whether to have sharing based on either:
(1) one SwapNight per night regardless of property style/size; or
(2) a variable rate of SwapNights that a member could set.
Interestingly, based on surveys we did with members from a wide range of property styles and sizes, there was a majority in favour of ‘one SwapNight per night’.
The reason for this given by many we spoke to was they wanted a professional owners' community focusing on sharing accommodation - rather than selling accommodation - between its members.
That is the very core of the SwapNights.com experience – it is a worldwide community of professional accommodation owners that share with each other.
What we did recognise from the outset is that larger properties face higher costs than smaller properties. So we have built into the system the ability for each property to set its own ‘Incidentals fee’ discussed above.
Members can set a fee for costs like cleaning, linen, staff or any other cost they wish and they can tailor this to per stay or per person. We do monitor this carefully to ensure this does not become a defacto rate, but the flexibility is there to recover overhead costs. For a guide on how to edit your listing to add an incidentals fee this article will be helpful: https://swapnights.zendesk.com/hc/en-us/articles/207835053
We're a Community for Sharing
And most importantly, bear in mind the size or type of property owned by the member who stays with you is not relevant.
What is central to our sharing community is what you can do with the SwapNights you earn when you redeem them to stay at any property you choose worldwide that accepts your booking.
We're Listening to Your Ideas and Open to Feedback
We also recognise that there are some prospective members that feel they should get more SwapNights per night because their property is 'more luxurious', 'larger', etc. and we respect that point of view as well!
We are open to the possibility of reviewing the system in the future. If the majority feedback changes over time to allow members to set their own ‘rate’ or number of SwapNights per night, we do have the ability to engineer this into the community down the track.
SwapNights Never Expire
SwapNights earned never expire and membership is free so you can never lose your SwapNights.
Transfer of SwapNights Between Members
SwapNights transfer from Guest to Escrow (that is, held securely by the SwapNights.com system until check-in) when the Guest confirms a booking that has been Accepted by an Owner.
The SwapNights then transfer to Guest upon manual Check-in by Guest via the SwapNights.com system after check-in OR automatically on 12pm the day after Guest check-in date.
Cancellations and SwapNights
If a booking is cancelled before 12am on Check-in date by Owner or Guest the SwapNights are distributed from Escrow to Guest and Owner according to the cancellation policy.
Earn SwapNights by sharing
You can also get SwapNights as rewards for just sharing SwapNights.com with colleagues. Learn more
Find Out More
To learn more about earning, redeeming and transfer of SwapNights click here
To learn more about making, accepting, cancelling a booking click here