When a Guest makes a booking, the SwapNights for that booking do not transfer immediately to the Owner.
The SwapNights will transfer on or after check-in date, in one of two ways:
1. When the Guest logs in and clicks the 'Check-in' button in the booking conversation; or
2. Automatically at approximately 12pm the day after check-in date (that is, 36 hours from 12am on check-in date (regardless of actual check-in time)
The system counts the 36 hours from 12am on check-in date giving the Guest until 12pm the day after check-in to raise any concerns with the owner or dispute the transfer of SwapNights. Learn more
Time Zone Note: SwapNights.com uses UCT (Universal Coordinated Time) and operates in UTC ±0.00. Time and date triggers in our system are based on UTC ±0.00 regardless of actual property location.